Alan Cox

Founder & CEO of Fluent

More

Alan's bio

Hey, I'm Alan, and I'm one of the co-founders of at Fluent Scientific, a linguistic science venture that I'm just loving.

I have over 20 years experience product and ux design, and have been happy to help a range of great companies in accelerating their business. I'm deeply passionate about developing the potential of New Zealand Inc and regularly support NZ businesses through advisory and speaking engagements.

Outside of work I'm a proud husband and father, a keen cyclist, photagrapher, and just getting into tramping. Strangley I am a trained barista and I have a special penchant for classic bicycles.

Thanks for dropping by.

Alan

Experience

Here's my professional background.

2015 - Current

Founder & CEO

Fluent Scientific

2014 - 2015

Analyst

Powerhouse Ventures Limited

2014 - 2014

Product Management and User Experience

SLI Systems

2003 - 2013

Founder & CEO

LeftClick

2000 - 2003

Digital Solutions Consultant

Turing Solutions

1995 - 1999

Application Designer & Developer

Self Employed

1990 - 1995

Sales Application Engineer

Allison Engineering

1989 - 1990

Application Engineer

MTE Electronics Ltd

1985 - 1989

Electronic Engineer

GEC Marconi Avionics

Founder & CEO

Fluent Scientific

Fluent is a very exciting technology startup involved in speech & expression technologies. I'm the head boy.

Analyst

Powerhouse Ventures Limited

Analysed a bunch of cool technologies and opportunities.

Product Management and User Experience

SLI Systems

Responsible for the user-experience and user-facing functionality of SLI's full suite of e-commerce acceleration products. In my short time in this role I defined the mobile and responsive user interfaces for the entire suit of user-facing products and managed prototype development. I also took a lead role in scoping, market validation research, product definition and design in a new market segment for the business.

Founder & CEO

LeftClick

Founded and grew a highly respected digital consultancy specialising in results focussed research, design and optimisation services. Home to New Zealand's first user-experience lab where we analysed how end- customers actually perceive and use web based applications and websites. Our philosophy was only do what really matters and what we genuinely believe will make a positive difference to business outcomes for our clients. Through this we gained a highly respected reputation and formed long lasting relationships with our clients. We worked across a wide range of sectors and provided significant value to a range of New Zealand's top brands including; AMI, Harcourts, House of Travel, Christchurch Airport, National Bank, Venture Southland and so on. Our core competencies: - User Research - Usability/User-Experience Testing - Analytics - Digital Product Design - Online Strategy - Conversion Rate Optimisation - User Experience Design Our work at LeftClick delighted our customers and there customers. We helped businesses create and grow better digital products and online channels. LeftClick was closed on early 2014 to allow the founder to move on to new opportunities.

Digital Solutions Consultant

Turing Solutions

Consulting and requirements definition for web based solutions. Worked directly with a range of medium and large size organisations.

Application Designer & Developer

Self Employed

Worked with a range of non-technical SME businesses to deliver software solutions that improved operational efficiencies. Solutions built in Visual Basic.

Sales Application Engineer

Allison Engineering

Allison Engineering provided liquid level, gas detection and flow measurement solutions for harsh industrial environments such as petrochemical plants. I was responsible for taking a sales opportunity through the design and proposal stage and through to installation and calibration. One day I'd be in a white collar talking sales, then next I'd be up a flare stack calibrating or fault finding equipment.

Application Engineer

MTE Electronics Ltd

Worked in a specialist arm of the business delivering highly sophisticated visual inspection systems that were able to automate the quality assurance measurements in highly hostile environments. A very challenging role bringing together a range of technologies, digital cameras and custom lighting configurations.

Electronic Engineer

GEC Marconi Avionics

Completed a 3 year full time apprenticeship in which time I worked in a range of departments. At the end of the apprenticeship I was employed in the test engineering department which had to design and develop automated testing systems.

Recommendations

Hear what some of my clients and colleagues have to say about me after working together on various projects throughout my career.

Dorenda Britten

was with another company when

Alan has been a Technology and Thought leader in the local online space in the 12 years I have known him. He has always been open and generous with his time and expertise and stepped up to offer help to businesses after the Canterbury earthquakes.

Leigh Paulden | Business Consultant

was Alan's client

Alan is one those rare people who is both highly creative and analytical. I've been working with Alan for nearly 3 years over which time I've had the pleasure of experiencing Alan's many talents, both as a business leader, advisor, designer and as an online marketing professional. Alan is an innovative and creative thinker who has a very deep understanding of business, strategy, innovation and design thinking. Alan's background in innovation and user-centred-design gives him a definite edge. Whilst Alan is very Knowledgeable he is also very good at conveying his messages and ideas clearly and simply without being condescending, this is a valuable and rare talent. Alan is one of the most honest and ethical people I've met in my many years of doing business and would have no hesitation in recommending him.

Sam Ragnarsson

was with another company when working with Alan at LeftClick

Alan is very knowledgable in the business of user experience & the importance of different aspects of your online business in terms of marketing and visibility, along with being all around great guy. Look forward to working with him on some more projects in the future.

Steven Bruce

was Alan's client

I selected Alan and LeftClick to complete an ecommerce capability assessment for the National Bank to gain a better understanding of where we were positioned in the market against competitors and global best practice. I was so impressed with their work, that we selected them to completely redesign and develop a new website for the National Bank. They designed a fantastic new website based around the needs of customers in key target markets that led to significantly increased online customer satisfaction. What differentiated Alan and the team at LeftClick, was their customer centric approach, user centred design and understanding of what it was we were trying to achieve.

Paul Burke

was Alan's client

Alan is a without doubt a master of user experience design and conversion optimisation. Backed by a highly professional team which are focused on delivering results, you can rest assured that you are in safe hands. I have found Alan to be very generous with his advice and always available when there is a problem to be solved. If you want to make your business more productive, call Alan today.

Foster Price

was Alan's client

It is so nice to work with Alan, who not only delivered what he promised, but was able and willing to make additions that were not apparent when we were preparing the brief. It is this flexibility of thinking and willingness to add value (not cost) that I consider sets Alan (and LeftClick) apart from others.

Ron Gloag

was Alan's client

I have been fortunate to have engaged Alan and the team at Leftclick on several occasions over the years. I have found Alan and his team very personable. They are passionate about what they do and are true professionals in their field.

Michelle Robin

was with another company when working with Alan at LeftClick

I have been fortunate to work with Alan on a number of projects. His level of professionalism & ability to think outside the box is substantial. He is a leader who values contributions from all sides & delivers on his promises. The work they produce at LeftClick is world class & Alan is ultimately responsible for this. Their systems & processes ensure a consistent high standard of output. I would highly recommend Alan to any business out there who really wants to get the most from their web presence.

Stephen Canning

was Alan's client

Alan has a mission to improve the user experience online and together with his talented team, he has the knowledge and expertise to achieve this for any organisation he works with.

Jaco Swart

was Alan's client

It is always good to chat to Alan: he is informative, thoughtful and forward-looking, but also realistic. And did I mention fun?

undefined undefined

Alan and his team have been great to work with. They ensured they were very clear on the strategy of the company, what the purpose of the website was and what it was to deliver. I had been told I had a great website and the website was attracting traffic. The problem was it was not converting traffic. Talking to Alan,

Leigh Paulden | Business Consultant

was Alan's client

Alan and his team have been great to work with. They ensured they were very clear on the strategy of the company, what the purpose of the website was and what it was to deliver. I had been told I had a great website and the website was attracting traffic. The problem was it was not converting traffic. Talking to Alan, he had a totally different approach to other companies that made a lot sense to me. With conversion of traffic the issue of the old website, they built a new website that does convert traffic and not only that, it has reduced my sales process hours by 50%. I highly recommend Alan and his team with the work they do. Leigh Paulden Advancing Businesses

Edwin Dando

was Alan's client

As our neighbour in LeftClick House for over 2 years, we got to know Alan and the team at LeftClick. I can say they are a great group of people - creative, innovative and talented. LeftClick did a review of our website for us and the results made a significant impact on how we managed thought about and utilised our website. If you are wondering how you can get more from your web investment then talk to the guys at LeftClick - they know what they are doing.

Nathan Connolly

was Alan's client

Alan and his company Left Click provided a comprehensive usability test that has helped us define our strategy for online. Recommend this service to help you identify all that "low hanging fruit

Trudi Urlwin

was Alan's client

If you are thinking about getting a new website or to put some va-voom in your old one go to Alan at Left Click. Your business deserves it. Highly recommended by the UniSmart team.

Justin Hygate

was Alan's client

Alan has built a wonderful company doing great things for business in New Zealand. I utilised the services of LeftClick to improve the use of a tool we had deployed online for the Insolvency Service. Alan provided an outstanding service which was right on the money (a wee insolvency pun there) and assisted greatly in understanding where we needed to make changes. Alan is innovative, driven and works hard to ensure a quality result for his clients. And he offers a mighty fine coffee as part of the deal.

Andrew Groom

reported to Alan at LeftClick

Alan is a great guy to work with, and has a really strong focus on producing great end-user experiences for applications he's involved with. A good sense of humour, too :-)

Glenn Willoughby

was with another company when working with Alan at LeftClick

Alan is a smart, reliable expert in his field. I have worked alongside Alan as he has grown his business, and he has always provided excellent advice in the area of website optimisation. He is totally trustworthy and has earned the respect of his staff, colleagues and clients.

Gary Lee

was a consultant or contractor to Alan at LeftClick

Worked togther on a useability job for department stores

Grant Ryan

was with another company when working with Alan at LeftClick

I've found Alan to be very knowledgable on the subject of website useability. I've watched his business grow over the past two and half years and an increased focus on the useability e-business and large commercial/ government sites has been a key driver in this. Alan is professional, dedicated and I commend him to anyone seeking specialised useability consultancy.

Shaun Ryan

was with another company when working with Alan at LeftClick

I've worked with Alan as a client of his and have referred him to client's of ours. We have always been happy with the results and the level of service.

Shelley Grell

was with another company when working with Alan at LeftClick

I've been impressed with Alan Cox and his company LeftClick since we met in 2005. LeftClick's commitment to improving the user experience online through proven research and experience, coupled with an unwavering fixation on quality and service delivery, is impressive. We are delighted to recommend LeftClick as a company that strives and succeeds in making a positive difference.

Mark Billinghurst

was with another company when working with Alan at

Alan is a pleasure to collaborate with on projects. He delivers on what he says that his company will do and has very strong project management skills. I would recommend him to other companies looking for a web usability partner.

Amanda Gregg

worked with Alan at LeftClick

Alan was a pivitol member of the project team with a lot of passion and dedication. His drive and constant focus went along way to delivering succesful projects.

Mike Hodgkinson

worked with Alan at LeftClick

Alan is a professional and trustworthy person whom I am happy to recommend.

Julian Carver

worked directly with Alan at LeftClick

Alan asked for my specialist input on a web content evaluation project for a government department. Another member of Alan's team worked with me on the project. Alan was open to investing the time in having me train his staff member on the job so she could do the work if they got another similar project. Alan organised all the logistics for the project in a professional manner, negotiating successfully with the client when issues came up. He was open to the approaches I wanted to take, and added a lot of value during the planning process. He is a thoughtful, customer focused, effective manager.

Sarah Heal

was Alan's client

Alan took the time to understand our requirements and to explore a number of options with us. As a result his input significantly improved the consistency, visual presentation and overall look and feel of our product.

Russell Holland

was with another company when working with Alan at LeftClick Ltd

Alan and I have spoken at the same conferences twice and have communicated in between times. His level of knowledge is fantastic, he articulates his ideas simply and easily and would be a great addition to any team.

Jason Wills

was Alan's client

Alan and his LeftCLick team are proving to be the missing piece in our IT jigsaw puzzle. They have really helped us reach the next level and we will continue to see their guidance on future projects. Thanks Alan! Jason Wills CTO Harcourts International Ltd

Sean Mitchell

was Alan's client

I am the publisher of two IT related magazines, Alan and his team worked closely with us on evaluating our www.gameconsole.co.nz website. I found the work to be of the highest calibre possible, from the report we are in the final stages of relaunching the website. This new website will incorporate all of Alan's teams suggestions. I highly recomend LeftClick.

Cam Brinsdon

was with another company when working with Alan at LeftClick Ltd

A reliable professional in e-commerce - high integrity and dedication!

Contact

Get in touch with me if you would like to do business together, share an idea or just say hello.

New Zealand

SuccessThank you, your message has been successfully sent!Close
ErrorError sending message, please try again!Close